METHODE COACHING, COUNSELING AND MENTORING
COACHING, COUNSELING AND MENTORING
TRAINING DESCRIPTION COACHING, COUNSELING AND MENTORING
A good manager must be able to identify the potential of their staff, giving the opportunity to maximize the potential and drive them to achieve an optimal performance. To be able to effectively directing subordinates, then a manager must have the ability of coaching, counseling and mentoring (CMC). This function is done by observing, assessing, directing, set an example, lead and interact in an effective way. This training aims to provide an understanding and application of concepts and skills of coaching, counseling and mentoring so that the effective manager or supervisor can optimize its role in leading subordinates / employees.
COURSE OUTLINE COACHING, COUNSELING AND MENTORING
- Introduction to Mentoring, Coaching, and Counseling
- Define mentoring, coaching, and counselling
- When conducting Mentoring, Coaching and Counselling
- Who can be as mentor, coach and councellor
- Key Principles of Effective Mentoring
- Fundamentals of Effective Coaching
- TOPIC model
- Relationships
- Motivating people to become a high performer
- Being an inspiring leader
- Creating accelerated learning environment
- Keys to Successful Coaching
- Self-development
- Language
- Attitude
- Leaderships
- Coach high potential employees
- Effective Counseling Practices
- People problem
- Problem problem
- Role play
- Conducting Counseling for Positive Impact
- Steps and techniques
- Do’s and don’ts
- Essential Skills for Effective Mentoring, Coaching, and Counseling
- Approaches
- Listening skills
- Questioning
- Giving/obtaining feedback
- Problem solving
- Critical thinking and creativity
- Handling Emotions and Conflict
- Anxiety, fear, anger, depression and hopelessness
- Attitude problems
- Poor performers
- Other business ethics related concern
- concern
TRAINING PARTICIPANT COACHING, COUNSELING AND MENTORING
Manager, supervisor or anyone associated with this material.
TRAINING METHODE COACHING, COUNSELING AND MENTORING
Presentation, discussion, Role Play , Case Study
Karena kompleksnya pelatihan ini, maka dibutuhkan pendalaman yang lebih komprehensif melalui sebuah training. Dan menjadi sebuah kebutuhan akan training provider yang berpengalaman di bidangnya agar tidak membuat peserta menjadi cepat bosan dan jenuh dalam mendalami bidang teknik ini.
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Jadwal Pelatihan 2024 :
- Batch 1 : 03 – 04 Januari 2024 | 16 – 17 Januari 2024
- Batch 2 : 06 – 07 Februari 2024 | 20 – 21 Februari 2024
- Batch 3 : 05 – 06 Maret 2024 | 19 – 20 Maret 2024
- Batch 4 : 03 – 04 April 2024 | 23 – 24 April 2024
- Batch 5 : 07 – 08 Mei 2024 | 21 – 22 Mei 2024
- Batch 6 : 05 – 06 Juni 2024 | 25 – 26 Juni 2024
- Batch 7 : 09 – 10 Juli 2024 | 23 – 24 Juli 2024
- Batch 8 : 06 – 07 Agustus 2024 | 20 – 21 Agustus 2024
- Batch 9 : 04 – 05 September 2024 | 18 – 19 September 2024
- Batch 10 : 08 – 09 Oktober 2024 | 22 – 23 Oktober 2024
- Batch 11 : 06 – 07 November 2024 | 26 – 27 November 2024
- Batch 12 : 04 – 05 Desember 2024 | 18 – 19 Desember 2024
Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta training pelayanan konsumen prima terbaru
Lokasi training kiat kiat dan seni membuat customer anda happy terbaru :
- Yogyakarta, Hotel Dafam Malioboro (6.000.000 IDR / participant)
- Jakarta, Hotel Amaris Tendean (6.500.000 IDR / participant)
- Bandung, Hotel Golden Flower (6.500.000 IDR / participant)
- Bali, Hotel Ibis Kuta (7.500.000 IDR / participant)
- Lombok, Hotel Jayakarta (7.500.000 IDR / participant)
Investasi Pelatihan :
Investasi pelatihan selama tiga hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.
Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas training pelayanan konsumen prima murah :
- FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara)
- FREE Akomodasi Peserta ke tempat pelatihan bagi peserta training kiat kiat dan seni membuat customer anda happy terupdate
- Module / Handout training customer service excellence terupdate
- FREE Flashdisk
- Sertifikat training pengenalan customer service excellence murah
- FREE Bag or bagpackers (Tas Training)
- Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
- 2xCoffe Break & 1 Lunch, Dinner
- FREE Souvenir Exclusive
